New Way Real Estate values honest, genuine, and constructive feedback from clients and members of the public.
By submitting a review, rating, testimonial, comment, or feedback on Google, social media platforms, third-party review websites, or directly to our business, you acknowledge and agree that:
New Way Real Estate reserves the right to investigate reviews that appear fraudulent, misleading, malicious, or posted by individuals who have not had a genuine business interaction with our company.
Where there is reasonable evidence that a review violates the policies of the relevant review platform or applicable laws, we may request the platform provider to review, remove, or investigate such content.
Nothing in this policy limits the right of genuine clients to provide honest opinions, experiences, criticisms, or feedback regarding our services.
Any disputes regarding online reviews may be addressed in accordance with applicable Australian laws, including laws relating to defamation, misleading conduct, and consumer protection.
Reviews published on third-party platforms such as Google are opinions of individual users. While we welcome genuine customer feedback, we do not endorse or verify every statement made by third parties. Reviews suspected to be fraudulent, misleading, or submitted by individuals without a genuine customer relationship may be reported to the relevant platform for investigation.